Privacy Policy

We're Campbell & Haliburton Insurance (myCH.ca). Our website address is: https://myCH.ca/

When you submit a contact or quote-request form, we collect the information you enter so our team can respond to your request. Please do not send sensitive personal, financial, or medical information through these forms.

We use Google Analytics 4 to understand aggregate website usage, such as pages viewed, general device information, approximate location, referral source, and interactions with website links and forms. We do not intentionally send names, email addresses, phone numbers, form contents, quote details, or calendar details to Google Analytics.

Google Analytics loads only after you accept optional analytics, either beside a contact or quote form or through Analytics preferences. Your choice also applies to future visits in this browser. Not choosing or declining does not affect enquiries. You can review or withdraw your choice at any time using Analytics preferences on a public page, without reloading or clearing a draft. Withdrawal stops optional measurement and removes our first-party Analytics cookies in this browser; it cannot recall data already transmitted to Google. If browser storage is unavailable or contains an invalid choice, analytics stays off.

The site may use necessary cookies for security and administration. We store your analytics choice in this browser so you do not need to repeat it on every visit. If you accept analytics, Google Analytics may set cookies that help us measure visits. Declining analytics does not prevent you from viewing the website or submitting forms.

Accepting website analytics does not authorize us to share your name, email address, phone number, enquiry or policy details with Google for advertising matching. Google advertising storage, advertising user data and ad personalization remain off. Any future advertising matching would need its own approved purpose, notice and consent review; it is not enabled by submitting a form.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information submitted through website forms is delivered to our team and service providers used to operate the website and email. Aggregate website-usage information is processed by Google Analytics. We do not sell personal information submitted through this website.

We retain enquiries and quote requests only as long as needed to respond, maintain appropriate business records, and meet legal or regulatory obligations. Google Analytics retention is managed in the business-owned Analytics property.

You may contact us to ask about personal information submitted through this website, request a correction, or ask that it be deleted where we are not required to retain it.

Website and email service providers may process information in Canada or other countries. Google Analytics data may be processed outside Canada and may be subject to the laws of those jurisdictions.

For privacy questions or requests, contact Campbell & Haliburton Insurance using the contact information on this website.